Security & Privacy
A Foundation Built for Information Protection and Trust
In life sciences and healthcare, security and privacy are essential to how sensitive information is handled, accessed, stored, and protected. They help support confidentiality, operational resilience, and responsible data handling across platforms, services, and delivery environments.
At IQA, we apply a structured approach to information security and privacy-aware delivery across our services and solutions. This supports controlled access, secure operations, and disciplined handling of sensitive information in regulated environments.
How We Approach Security and Privacy
ISO/IEC 27001-Certified Security Foundation
- Our security approach is supported by an ISO/IEC 27001-certified framework designed to help establish, implement, maintain, and continually improve information security management practices.
Privacy-Aware Operations
- We support privacy-aware handling of sensitive information through disciplined processes, role-based access principles, and responsible data-handling practices aligned to applicable requirements. The HIPAA Privacy Rule requires appropriate safeguards for protected health information and sets limits and conditions on uses and disclosures without authorization.
Risk-Based Security Controls
- Our approach is guided by risk awareness, control discipline, and continuous improvement. GDPR Article 32 requires technical and organizational measures appropriate to the risk, while NIST CSF 2.0 frames cybersecurity around Govern, Identify, Protect, Detect, Respond, and Recover.
Operational Resilience
- We support secure delivery through controlled access, governed operations, and practices designed to maintain availability and continuity across business-critical environments. The HIPAA Security Rule requires safeguards that protect the confidentiality, integrity, and availability of electronic protected health information.
Global Privacy and Data Handling
We support privacy-aware delivery aligned to applicable data protection and privacy requirements in the countries and jurisdictions where data is collected, processed, transferred, stored, or accessed.
This includes major frameworks such as GDPR in the European Union, HIPAA in the United States, India’s Digital Personal Data Protection Act, 2023, and Japan’s Act on the Protection of Personal Information (APPI), along with other applicable local requirements. GDPR sets rules for the protection of personal data and requires security measures appropriate to risk, HIPAA establishes privacy and security standards for protected health information, India’s DPDP Act provides the legal framework for processing digital personal data, and Japan’s PPC oversees APPI.
Where data moves across jurisdictions or involves external platforms, partners, or sub-processors, we support disciplined handling through controlled processes, defined responsibilities, and privacy-aware governance aligned to applicable local requirements.
Security Principles We Work Within
Confidentiality
Protecting sensitive information from unauthorized access or disclosure.
Integrity
Supporting information accuracy, reliability, and protection from unauthorized alteration.
Availability
Maintaining access to critical systems and information needed for business and delivery operations.
Security and Privacy in Practice
Role-Based Access and Account Control
Access is managed according to job responsibility and operational need, supporting more controlled handling of systems and information.
Controlled Information Handling
Sensitive information is handled through defined processes designed to support confidentiality, appropriate use, and disciplined data management.
Secure Operational Practices
Security-conscious ways of working help support consistent delivery across applications, platforms, and managed environments.
Privacy-Aware Data Handling
Where applicable, personal and health-related data is handled with attention to purpose, access, and appropriate safeguards.
Monitoring and Governance
Security and privacy depend on active oversight, controlled processes, and ongoing review of operational practices and risk.
Third-Party and Cross-Border Governance
Where delivery involves external platforms, vendors, or cross-border processing, we support disciplined handling through defined responsibilities, governed processes, and privacy-aware oversight.
Incident Readiness and Continuous Improvement
Security and privacy also depend on active oversight, clear response processes, and ongoing review to strengthen operational resilience over time.
Continuous Improvement
Security and privacy practices are strengthened over time through governance, review, and operational learning.
Frameworks and Regulations We Support
ISO/IEC 27001
Our information security management approach is supported by ISO/IEC 27001, the leading international standard for information security management systems.
HIPAA
For applicable healthcare-related services and systems, we support practices aligned to the protection of protected health information through administrative, physical, and technical safeguards.
GDPR
For applicable personal data processing, we support privacy-aware and risk-based handling aligned to European data protection requirements, including security measures appropriate to the risk.
India DPDP Act, 2023
For applicable engagements, we support privacy-aware handling aligned to India’s Digital Personal Data Protection Act, 2023 and related local requirements.
Japan APPI
For applicable engagements, we support privacy-aware handling aligned to Japan’s Act on the Protection of Personal Information (APPI) and guidance overseen by the Personal Information Protection Commission.
NIST Cybersecurity Framework
We recognize risk-based cybersecurity principles consistent with NIST CSF 2.0, which organizes cybersecurity outcomes across Govern, Identify, Protect, Detect, Respond, and Recover.
Why IQA
How This Supports Our Delivery
Our security and privacy approach supports services and solutions across clinical technology, managed services, cloud and platform operations, data and analytics, AI-enabled delivery, and global delivery environments. We apply the same emphasis on controlled access, secure handling, operational discipline, and privacy-aware practices across both expert services and technology-enabled delivery.
Looking for a Partner with Security and Privacy Built In?
Explore how IQA supports life sciences and healthcare organizations through secure, privacy-aware, and governed delivery across services and solutions.